Beginning with Cookie College at the Plano, TX corporate office, Cookies by Design’s owners, shop managers, bakers and/or decorators are provided with the training needed to run a successful business. It is not necessary to have baking or decorating skills to own a Cookies by Design shop, just the passion to learn, grow a business and make customers happy. There’s a reason why we have been around over 30 years.

• Over thirty years of experience in research and development of recipes, systems and, procedures to help insure profitable operations
• Proprietary recipes and cookie designs that have proven successful in markets throughout the United States
• Passion for product quality and customer experience
• National marketing strategies to grow our presence in every market

• Site selection and construction assistance
• Location design assistance
• Comprehensive training course - Cookie College® - 80 hours of production, marketing and operational training curriculum developed specifically for newly licensed franchisees and their employees
• Confidential Operations Manual, Design Manual, Baking Manual, Assembly manuals
• On-site assistance and training for grand openings

• Marketing material produced by the Corporate Office for special gift giving occasions.
• Digital marketing assistance including local online marketing and social media resources
• Purchasing and inventory assistance
• Profitability reviews
• Cookie Dough® bulletins containing holiday production and marketing information
• National supplier and distribution program providing inventory management and cost savings
• Protection through Cookies by Design® intellectual property rights, including trademarks, service marks, copyrighted materials and designs, patents and confidential trade secrets
• Proprietary point-of-sale system and ecommerce site
• On-going research and development of new designs, products and services
• Peer support and collective knowledge of fellow franchisees